R3 Institute (hereinafter referred to as “the Company”) establishes the following personal information protection policy, builds a mechanism for personal information protection, and promotes the protection of personal information by ensuring that all employees recognize the importance of personal information protection and take necessary actions.

Management of Personal Information

The Company maintains accurate and up-to-date personal information of customers and implements necessary measures such as maintaining security systems, establishing management frameworks, and thoroughly educating employees to prevent unauthorized access, loss, damage, alteration, or leakage of personal information. We ensure strict management and safety measures for personal information.

Purpose of Use of Personal Information

Personal information entrusted to us by customers will be used for contacting and responding to inquiries via telephone or email, as well as for sending notifications or business-related information via email from the Company.

About Analytics Tools

On the websites managed and operated by the Company (corporate site/gusuku series service sites), we use Google Analytics, an access analysis tool provided by Google, and HubSpot, provided by HubSpot, Inc.

These tools use cookies to collect access information. This information is collected anonymously and does not identify individuals.

• Google Analytics cookies are retained for 26 months. You can refuse the collection of this data by disabling cookies in your browser settings. Please check your browser settings for details.
  • For more information about the Google Analytics Terms of Service, please check here.
  • For more information on “How Google uses information from sites or apps that use our services,” please check here.
• HubSpot cookies are retained for a maximum of 13 months. You can refuse the collection of this data by disabling cookies in your browser settings. Please check your browser settings for details.
  • For more information on the HubSpot privacy policy, please check here.

Prohibition of Disclosure and Provision of Personal Information to Third Parties

The Company appropriately manages personal information entrusted by customers and will not disclose personal information to third parties except in the following cases:

• With the customer’s consent
• When the information is disclosed to a contractor to provide the service requested by the customer
• When disclosure is required based on laws and regulations

Security Measures for Personal Information

The Company takes comprehensive security measures to ensure the accuracy and safety of personal information.

Personal Information Inquiries

If a customer wishes to inquire, correct, or delete their personal information, we will respond after confirming the identity of the individual.

Compliance with Laws and Regulations, and Review

The Company complies with Japanese laws and other standards applicable to personal information in its possession and continuously reviews and improves the content of this policy as necessary.